Customer Service

Rod Warranties

 Each Falcon rod is warranted against defects in manufacturing and/or materials.  In addition, we offer an "out of warranty replacement policy" where you can replace your damaged rod at a reduced cost.  Please contact us at warranty@falconrods.com with any questions.  Please note, accidental damage like stepped-on guides and crushed blanks from car doors is not the result of a defect and will not be covered under warranty.  Proof of purchase is required for all warranty claims at the time of the claim.  Registration does not constitute proof of purchase.

 

Deep Blue, HD, Coastal, BuCoo SR, Coastal Clearwater, and LowRider Series

Five Year Limited Warranty.  Falcon Graphite Rods warrants that your new Falcon rod will be free from defects in workmanship and materials for five (5) years as long as you, the original purchaser, own the rod. Damage caused by misuse, abuse, and/or normal wear and tear is not covered by this warranty.

Cara and Expert

Falcon Graphite Rods warrants that your new rod will be free from defects in workmanship and materials for as long as you, the original purchaser, owns the rod. Damage caused by misuse, abuse, and/or normal wear and tear is not covered by this warranty.

 

To file a warranty claim send the rod postage prepaid and insured and proof of purchase to the following address:

Falcon Graphite Rods
Attn: Warranty
1823 West Reno
Broken Arrow, Oklahoma 74012

 

For US addresses, please include $20.00 for return shipping and handling, your name, shipping address (Please no P.O. Boxes.), and phone number. Items submitted for warranty cannot be returned.  Please allow 2-3 weeks for return shipping.

INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED FROM WARRANTY.

 

For more information please contact warranty@falconrods.com

 

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

Your cart is currently empty.
Shop now